Help Centre

Support Portal.

We're a small, independent studio. We read every support email personally and typically respond within 24–48 hours.

Email Support
Is my data stored on your servers?

No. All personal data from our apps (saved links, price comparisons, settings) is stored exclusively in SQLite or local storage on your device. We operate zero backend servers that receive your personal data.

How do I request data deletion?

Since all data is stored locally on your device, you can delete it at any time by:

  • Going to Settings → Apps → [App Name] → Clear Data on Android
  • Or by uninstalling the app, which removes all associated data

We do not hold any copies of your data on our side, so there is nothing to request from us.

Do your apps work offline?

Yes. Core functionality in both apps works completely offline. Internet is required only for displaying ads (via AdMob) and for AI summary generation in Social Link Vault AI (which fetches the webpage content — not your data).

How do you handle advertising, analytics, and data privacy?

We configure Google AdMob with Non-Personalised Ads (NPA) and use Firebase Analytics & Crashlytics to monitor application stability and feature adoption. While standard diagnostic and network delivery signals are processed by Google, neither AdMob nor Firebase ever has access to your local SQLite database, saved links, summaries, or price comparisons. Your app records remain 100% on-device.

I found a bug. How do I report it?

Please email us at [email protected] with:

  • Your Android version and device model
  • App version (found in Settings or Play Store)
  • Steps to reproduce the bug
  • Any error messages you saw